Returns

What is your return policy?
You may return any item within 20-days of the date of your purchase as long as the item is in its
original condition and packaging. See our return policies for more details.
 

Will you apply a restocking fee for items that I return?
Yes. We do apply restocking fees according to our return policy.
 

Do I have to pay the shipping charges when I return an item?
Yes, if the return is a result of something within your control.
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  Using Our Web Site
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  Other Charges
  Shipping & Delivery
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Privacy & Security
Is my privacy protected?
We can assure you that any information obtained from you will be used strictly for the purposes of communicating and transacting business with you. Please read our privacy commitment.
 
Will my credit card information be secure?
All transactions are processed using the latest 256-bit encryption technology provided by Verisign. The eLegalSupply.com web site is secured by a 256-bit SSL certificate issued by XRamp Security Services.
Using Our Web Site
What is the difference between the LegalSelect area and Office Essentials?
Office Esstentials includes a wide selection of office products. The LegalSelect area provides a breakout of categories most common to the legal workplace. Office Essentials is inclusive of everything within the LegalSelect area.
 
Do you have a catalog containing items not listed on your web site?
Yes, we have a catalog containing over 24,000 items for the office. Every item can be purchased easily through our web site by entering the item number in the item search box at the top/right of most pages within our web site.
 
How do I know what is in my shopping cart?
You always have access to your shopping cart by clicking View Cart located at the top of every page.
Your cart will be maintained until you either clear it or checkout.
 
Do I have access to my previous purchases?
Yes, click on "Your Account" and then log-in. You can then choose the option for "Your Order History."
Once at the "Your Order History" area, you can see or print any previous invoice or repurchase any
item very easily.
Your Order
How can I tell that you received my order?
You will know we have received your order when you reach the "Invoice/Receipt" page which
displays a unique number that is assigned to your order. You should print and keep this page. If, at
a later time you need to follow up on your order, it is most efficient if you can provide us with the
specific order number for the order in question.
 

How can I check my order status?
Most orders are delivered by the next business day, but if necessary, you can check the status of any
order by calling elegal Customer Service at 1-888-868-5073.
 

Can I change my order after it has been sent?
Once you have received "Your Purchase Receipt" the order has been placed and changes are no longer possible. If, for some reason you want to cancel your order, email support@eLegalSupply.com or call Customer Service at 1-888-868-5073 at the soonest possible time. Depending on the time lapse, we may be able to cancel your order before it has been fully executed.
Other Charges
Do you charge sales tax?
We charge sales tax only for sales made within the state of New Jersey. This coincides with current
sales tax law that requires sales tax to be charged within states where the seller maintains a physical
presence. eLegalSupply.com maintains its offices in Mullica Hill, NJ.
 
Do you charge for delivery?
Delivery is free on all orders over $50.00. A nominal charge of $8.95 is applied to orders below this
level. For further information see our shipping details.
Shipping & Delivery
When will my order be shipped?
Orders received by 1:00 PM, in each time zone, will generally ship the same day. See our shipping details for further information.
 
If necessary, how can I get a UPS tracking number for my shipment?
A direct link to your UPS tracking information will be provided upon request. Make your request to
support@eLegalSupply.com or call 1-888-868-5073. In either case you will need to provide
us with the order number in question.
eLegalSupply Customer Support
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